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Privacy Policy
How Taiguo collects, uses and protects your personal information when you shop with us, and the rights you have over your own data.
Last updated: 28 September 2026
Who we are
Taiguo is an online store selling women’s leather handbags and accessories. Our website address is taiguollc.shop. In this policy, “we”, “us” and “our” mean Taiguo; “you” means anyone who visits the site or places an order.
What we collect
- Information you give us — your name, email address, delivery address, phone number and order notes when you check out or contact us.
- Account information — if you create an account, your username, email address and order history.
- Payment information — payments are processed by our payment providers. We receive a confirmation and the last four digits of the card, but never the full card number.
- Technical information — IP address, browser type, device type, referring page and the pages you view, collected through cookies and similar technologies.
How we use it
- To process, pack, ship and invoice your order.
- To send order confirmations, dispatch notices and delivery updates.
- To handle returns, exchanges and warranty claims.
- To answer your questions and provide customer support.
- To detect fraud and protect the security of the store.
- To improve our product range, photography and site experience.
- To send marketing emails — only if you have opted in, and only until you unsubscribe.
Cookies
We use cookies to keep items in your cart, remember your session, and understand which pages are useful. You can block or delete cookies in your browser settings; the store will still work, but your cart and login may not persist between visits.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the store — payment processors, shipping carriers, email providers and analytics tools — and only to the extent each one needs it. We may also disclose information where the law requires it.
How long we keep it
Order records are kept for as long as tax and accounting rules require. Account data is kept until you ask us to delete it. Marketing consent records are kept until you withdraw consent.
Your rights
Depending on where you live, you may have the right to access, correct, port or delete the personal information we hold about you, to object to certain processing, and to withdraw marketing consent at any time. Email hcs1901@163.com and we will action your request within 30 days.
Children
This store is not intended for children under 16 and we do not knowingly collect their data.
Data security
The site runs over HTTPS and access to customer data is limited to staff who need it. No system is perfect; if a breach ever affects you, we will contact you and the relevant authority as required.
Changes to this policy
We may update this policy from time to time. The date at the top of the page always shows the current version.
Contact us
Questions about this policy? Write to us and we will answer within one business day.
Email: hcs1901@163.com
Support hours: Monday to Friday, 9:00–18:00 (GMT+8)
Related pages: Refund & Returns · Shipping Policy · Terms of Service · Contact Us